Govee offers various smart home products including bulbs, plugs, fans, and sensors. This guide covers general troubleshooting.
Device Won't Connect
Setup issues:
- Govee Home app: Download latest version of Govee Home
- Bluetooth: Many devices pair via Bluetooth first
- WiFi: 2.4GHz only for most devices
- Account: Sign into Govee account
- Permissions: Grant Bluetooth and location permissions
Bulb Issues
For Govee smart bulbs:
- Pairing mode: Turn off/on 3 times to enter pairing
- Bluetooth range: Bluetooth-only bulbs need phone nearby
- WiFi bulbs: WiFi models work remotely once connected
- Color accuracy: Varies by model - higher-end better
Smart Plug Issues
For Govee plugs:
- Power rating: Check wattage limit for connected device
- Energy monitoring: Some models track energy usage
- Physical button: Button on plug works without WiFi
- Schedule: Create schedules in Govee app
Sensor Issues
For Govee sensors:
- WiFi gateway: Some sensors need WiFi gateway
- Range: Keep within range of phone or gateway
- Calibration: Temperature can be calibrated in app
- Alerts: Set up temperature and humidity alerts
Gaming Sync Box
For Govee gaming accessories:
- HDMI passthrough: Connect between console and TV
- Light sync: Syncs lights to game content
- Latency: Minimal latency when properly configured
- 4K support: Check HDMI version for resolution support
Voice Assistant Integration
Smart home connections:
- Alexa: Enable Govee Home skill
- Google Home: Link Govee account
- Scenes: Govee scenes can be triggered by voice
- Home Assistant: Govee integration available