Home Assistant SkyConnect is a USB dongle supporting Zigbee and Thread/Matter. This guide covers common issues.
SkyConnect Not Detected
USB connection issues:
- USB 2.0 port: Use USB 2.0 port - USB 3.0 causes interference
- Extension cable: Use USB extension to move away from computer
- Power: Ensure adequate USB power
- HA restart: Restart Home Assistant after connecting
- Check hardware: Settings > System > Hardware should show device
ZHA vs Zigbee2MQTT
Choosing Zigbee software:
- ZHA: Built into Home Assistant, easy setup
- Zigbee2MQTT: More device support, requires MQTT broker
- Can't use both: Choose one - can't run both on same stick
- Migration: Switching requires re-pairing all devices
Zigbee Devices Not Pairing
Pairing problems:
- Permit join: Enable pairing in ZHA or Z2M
- Reset device: Factory reset Zigbee device first
- Close to stick: Pair devices close to SkyConnect
- Interference: Keep away from WiFi router and USB 3.0
- Channel: Change Zigbee channel if interference suspected
Thread/Matter Support
Using SkyConnect for Matter:
- Multi-protocol: Can run Zigbee and Thread simultaneously
- Thread border router: Enable Thread in SkyConnect settings
- Matter devices: Add Matter-over-Thread devices
- Firmware: Keep firmware updated for Matter support
Performance Optimization
Getting best results:
- Central location: Position for best coverage
- Add routers: Mains-powered devices extend mesh
- Channel selection: Avoid WiFi channel overlap
- Firmware updates: Check for SkyConnect firmware updates