JBL smart speakers offer premium audio with voice assistant support. This guide covers common issues.
Speaker Won't Connect
Setup issues:
- JBL One app: Use JBL One app for setup
- WiFi: Supports 2.4GHz and 5GHz
- Bluetooth: Can connect via Bluetooth without WiFi
- Reset: Hold power button to factory reset
- Google/Alexa: Link assistant account during setup
Voice Assistant Problems
When assistant doesn't respond:
- Assistant selection: Choose Google or Alexa in app
- Account linked: Verify account is properly linked
- Microphone: Check mic button isn't muted
- WiFi connected: Voice requires internet connection
Audio Quality
Sound issues:
- EQ: Adjust equalizer in JBL One app
- Placement: Position for optimal sound
- Room calibration: Some models auto-calibrate
- Loudness: Enable/disable loudness compensation
Bluetooth Connection
Bluetooth pairing issues:
- Pairing mode: Press Bluetooth button to pair
- Clear pairings: May need to clear old devices
- Multi-connect: Some support multiple Bluetooth devices
- Priority: WiFi streaming typically has priority
Multi-Room Audio
For JBL multi-room:
- JBL One app: Group speakers in app
- Same network: All speakers on same WiFi
- Chromecast: Can group in Google Home too