Narwal robot vacuums offer self-cleaning mop and vacuum functionality. This guide covers issues.
Robot Not Connecting to WiFi
- Use Narwal app for setup
- Robot requires 2.4GHz WiFi
- Put robot on base station
- Follow app pairing prompts
- Voice prompt confirms setup mode
Map Not Saving
- Complete full cleaning cycle
- Don't move base station during mapping
- LiDAR needs adequate lighting
- Save map after completion
- Multi-floor maps supported
Mop Not Cleaning Well
- Check water tank is filled
- Verify mop pads are attached
- Base station washes pads automatically
- Adjust water flow in settings
- Replace pads when worn
Robot Getting Stuck
- Clear floor of cables and obstacles
- Set no-go zones in app
- Check wheels for debris/hair
- Add virtual walls for problem areas
- Ensure dock area is clear
Base Station Issues
- Self-cleaning washes mop pads
- Check water tanks (clean and dirty)
- Empty dirty water tank regularly
- Clean base station filter
- Dry base after emptying
Voice Control
- Link Narwal in Alexa/Google
- "Start vacuuming"
- "Clean the kitchen"
- "Return to base"
- Room names configurable in app