Roborock robot vacuums offer advanced features including mopping and auto-empty. This guide covers common issues with these devices.
Vacuum Won't Connect to WiFi
Setup problems:
- 2.4GHz network: Most Roborocks only support 2.4GHz WiFi
- Roborock app: Use Roborock app (or Mi Home for older models)
- Reset WiFi: Hold dock and power buttons to reset network settings
- Server region: Select correct server region in app settings
- Near dock: Keep vacuum on dock during WiFi setup
Navigation and Mapping Issues
When vacuum gets lost or maps incorrectly:
- LiDAR clean: Wipe LiDAR turret with dry cloth - dust affects scanning
- Adequate light: LiDAR works in dark, but camera models need light
- Moving objects: Avoid moving furniture during mapping runs
- Edit maps: Use app to merge rooms, set no-go zones
- Multiple floors: Most models support multiple floor maps
- Full reset: Delete maps and remap if navigation severely degraded
Mopping Problems
For models with mopping function:
- Water tank: Ensure tank is filled and properly seated
- Mop attachment: Check mop pad is correctly attached
- Water flow: Adjust water level in app settings
- Carpet detection: Enable carpet detection to avoid mopping carpets
- Dirty mop: Wash or replace mop pads regularly
- Dock issue: Auto-wash docks need water tank filled, waste tank emptied
Auto-Empty Dock Issues
For models with auto-empty:
- Bag full: Replace dust bag when full (indicator in app)
- Clean duct: Check for blockages in vacuum-to-dock pathway
- Alignment: Vacuum must dock properly for auto-empty to trigger
- Settings: Check auto-empty is enabled in app settings
Home Assistant Integration
Local and cloud control:
- Roborock integration: Official integration available
- Xiaomi integration: Older models may need Xiaomi Miio integration
- Map extraction: Some integrations can display maps in HA
- Room cleaning: Can target specific rooms via service calls
- Valetudo: Custom firmware option for full local control (advanced)