Control4 and Crestron touch panels require professional installation but can be integrated. This guide covers basic troubleshooting.
Panel Not Powering On
- Check PoE connection if using ethernet power
- Verify PoE switch provides adequate wattage
- Direct power adapter as alternative
- Control4: Check HC (home controller) is online
- Crestron: Verify processor connection
Network Connection Issues
- Panel must be on same network as controller
- Check ethernet cable connection
- WiFi connection may need configuration
- Verify IP address assigned (DHCP or static)
- Access panel settings via touch interface
Control4 T4 Series Issues
- Requires Control4 controller (HC-250/800/EA)
- Programming done via Control4 Composer
- Software updates via dealer/installer
- Panel connects to controller over IP
- Check controller is online and responsive
Crestron Panel Issues
- Requires Crestron processor (MC4/CP4/etc)
- Programming via Crestron Toolbox/Studio
- Panel communicates via CIP or SIMPL
- Check processor IP settings
- Verify programming is loaded on processor
Touch Screen Calibration
- Access calibration in panel settings
- Follow on-screen touch targets
- Clean screen with microfiber cloth
- Avoid screen protectors that affect touch
- Recalibrate if touch seems offset
Home Assistant Integration
- Control4 OS 3 has limited third-party API
- Crestron can use Home Assistant integration
- Both may require custom integration work
- Consider as display for HA dashboards instead
- Some users run HA dashboard on panels via browser