Ecovacs Deebot robot vacuums offer vacuuming and mopping with AI obstacle avoidance. This guide covers common issues.
Deebot Won't Connect
WiFi setup problems:
- ECOVACS app: Download ECOVACS Home app for setup
- 2.4GHz WiFi: Most models only support 2.4GHz networks
- Account region: Select correct region when creating account
- Reset: Hold Auto + Spot buttons for 3 seconds to reset network
- Firmware: Update firmware after initial connection
Navigation and Obstacle Issues
When Deebot has trouble navigating:
- AIVI sensors: Keep camera and sensors clean
- Lighting: Camera-based obstacle avoidance needs some light
- Small objects: AI avoidance isn't perfect - pick up cables, socks
- Map editing: Use app to set no-go zones and virtual walls
- Re-learn: Have Deebot re-learn the map if navigation poor
Cleaning Quality Issues
When cleaning results are poor:
- Brush roll: Remove and clean hair wrapped around brush
- Side brush: Check side brushes aren't worn out
- Filter: Clean or replace HEPA filter regularly
- Suction mode: Increase suction power for deeper clean
- Mop settings: Adjust water flow and scrubbing intensity
Auto-Empty Station Problems
For models with auto-empty:
- Dust bag: Replace when full indicator shows
- Seating: Ensure Deebot docks fully on station
- Blockage: Check suction path for clogs
- Clean station: Wipe sensors on both dock and robot
Voice and Smart Home
Integration with assistants:
- Alexa: Enable ECOVACS skill and link account
- Google: Add ECOVACS in Google Home app
- Commands: "Start Deebot", "Send Deebot home"
- Home Assistant: ECOVACS integration available (cloud-based)