The Google Nest Mini (2nd gen) is a compact smart speaker with Google Assistant. This guide covers voice response and connectivity issues.
Nest Mini Not Responding to Voice
Symptoms
- "Hey Google" ignored
- LEDs light up but no response
- Commands misunderstood
Solutions
- Check mute switch - Slide mute switch on side to unmute (orange = muted).
- Power cycle - Unplug for 30 seconds and reconnect.
- WiFi connection - Open Google Home app and verify Nest Mini is online.
- Voice Match - Re-train Voice Match in Google Home for better recognition.
- Factory reset - Hold center of device for 15 seconds until lights confirm reset.
WiFi Connection Issues
Symptoms
- Won't connect during setup
- Frequently disconnects
- Shows offline in app
Solutions
- Network bands - Nest Mini supports 2.4GHz and 5GHz WiFi.
- Move closer - During setup, keep within 15 feet of router.
- Check password - Verify WiFi password during setup.
- Router restart - Restart router if Nest Mini keeps disconnecting.
- Reset network - Factory reset and set up again if WiFi issues persist.
Audio Quality Issues
Symptoms
- Distorted sound
- Low volume
- Unbalanced audio
Solutions
- Adjust volume - Tap sides of device or say "Hey Google, volume 50%."
- Equalizer - In Google Home app, adjust EQ settings for bass and treble.
- Placement - Keep away from walls for best sound dispersion.
- Check for updates - Firmware updates may improve audio quality.
Bluetooth Issues
Symptoms
- Can't pair phone via Bluetooth
- Bluetooth audio cuts out
- Device not found
Solutions
- Enable Bluetooth - Say "Hey Google, Bluetooth pairing" or enable in settings.
- Forget and re-pair - Remove from phone's Bluetooth list, then pair again.
- Stay in range - Keep within 30 feet without major obstructions.
- One device at a time - Only one Bluetooth device can connect at once.
Smart Home Control
Symptoms
- Can't control smart devices
- Wrong device responds
- Routines not working
Solutions
- Assign to home - Nest Mini must be in same home as devices in Google Home.
- Room names - Assign devices to rooms for targeted control.
- Sync devices - Say "Sync my devices" to refresh device list.
- Check links - Verify third-party account links in Google Home settings.