IKEA TRÅDFRI Gateway Not Connecting Devices

The IKEA TRÅDFRI Gateway connects IKEA smart home devices via Zigbee. This guide covers gateway connectivity and device pairing issues.

Gateway Not Connecting to Network

Symptoms

• All lights on gateway
• App can't find gateway
• Internet light off

Solutions

1. Ethernet required - Gateway connects to router via ethernet cable.
2. Try different port - Use another router ethernet port.
3. Power cycle - Unplug gateway power for 30 seconds.
4. Router restart - Restart router if gateway won't connect.
5. Factory reset - Press reset button on gateway bottom for 10 seconds.

Devices Not Pairing

Symptoms

• Bulb not found
• Pairing times out
• Remote not connecting

Solutions

1. Use IKEA Home app - Pair devices through official IKEA Home smart app.
2. Close proximity - Keep device within 10 feet of gateway during pairing.
3. Pairing mode - Put bulb in pairing mode by power cycling 6 times.
4. Remote pairing - Hold pairing button on remote near gateway.
5. Reset device - Factory reset device before pairing.

Remote and Dimmer Issues

Symptoms

• Remote not controlling lights
• Dimmer not smooth
• Wrong lights respond

Solutions

1. Pair remote to gateway - Remote must be paired to gateway first.
2. Assign to room - Then assign remote to control specific room.
3. Battery check - Replace CR2032 battery if remote unresponsive.
4. Re-pair - Remove and re-add remote if issues persist.

HomeKit Integration

Symptoms

• HomeKit setup fails
• Devices not appearing in Home app
• Connection unstable

Solutions

1. Same network - iPhone and gateway must be on same network.
2. Add to HomeKit - In IKEA app, go to Settings > Integrations > Apple HomeKit.
3. Scan code - Scan HomeKit code when prompted.
4. Update firmware - Ensure gateway has latest firmware.

Voice Assistant Integration

Symptoms

• Alexa/Google can't find devices
• Voice commands not working

Solutions

1. Link account - Enable IKEA Home skill in Alexa or link in Google Home.
2. Discover devices - After linking, discover devices.
3. Room names - Use room names in voice commands for group control.
4. Re-link if needed - Unlink and re-link account to refresh.