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What You'll Need

  • SmartThings Hub (v3/Aeotec)
  • Ethernet cable (included)
  • Power adapter (included)
  • Smartphone with SmartThings app
  • Samsung account
  • 2.4GHz or 5GHz Wi-Fi network (for Wi-Fi setup)

Step-by-Step Setup

  1. Choose connection type: The hub can connect via Ethernet (recommended) or Wi-Fi.
  2. For Ethernet setup: Connect the Ethernet cable from your router to the hub's Ethernet port.
  3. Connect power: Plug in the power adapter. The hub LED will start flashing as it boots up.
  4. Wait for ready state: The LED will turn solid green when the hub is ready for setup (about 2-3 minutes).
  5. Download SmartThings app: Install and sign in with your Samsung account.
  6. Add the hub: Tap "+" → "Device" → "SmartThings" → "Hub." The app will search for nearby hubs.
  7. Select your hub: Choose your hub from the list when it appears.
  8. For Wi-Fi setup: If not using Ethernet, the app will prompt you to select your Wi-Fi network and enter the password.
  9. Complete registration: Accept terms and assign the hub to a location and room.
  10. Update firmware: The hub will automatically check for and install firmware updates.

Key Features

  • Supports Zigbee, Z-Wave, and Wi-Fi devices
  • Local processing for faster automation
  • Works with SmartThings ecosystem
  • Routines and automations
  • Works with Alexa, Google Assistant, Bixby
  • Matter and Thread support (with updates)
  • Wide device compatibility

Troubleshooting

  • Hub not discovered: Ensure phone and hub are on the same network. Move closer to the hub. Try power cycling the hub.
  • LED meanings: Solid green = ready. Blinking green = booting/updating. Yellow = no internet. Red = error. Blue = ready for Bluetooth pairing.
  • Devices not pairing: Move device within 15 feet of hub during pairing. Put device in pairing mode first, then search in the app. Try general Zigbee/Z-Wave device option.
  • Automations not running: Check that local execution is enabled. Verify all devices in the automation are online. Test individual device control.
  • Hub offline frequently: Check Ethernet connection or Wi-Fi signal. Ensure router is stable. Try a static IP address for the hub.